Terms & Conditions

Dunmore Broome – Terms & Conditions
Welcome to Dunmore Broome. By accessing our website or placing an order, you agree to the following Terms & Conditions. Please review them carefully before making a purchase.

1. Definitions
Cooling-off Period: 14 days to cancel your order without providing a reason.
Consumer: An individual purchasing for personal, non-commercial use.
Distance Contract: A transaction completed online or through remote communication.
Durable Medium: A method (e.g., email) used to store information without alteration.
Right of Withdrawal: The right to cancel within 14 days after receiving your order.

2. Applicability
These Terms apply to all orders placed on the Dunmore Broome website. By making a purchase, you agree to these Terms. In case of conflicting terms, the version most favorable to the consumer will prevail.

3. Company Information
Business Name: Dunmore Broome
Registered Address: [ADDRESS]
Registration Number: [COMPANY NUMBER]

4. Our Offer
We ensure:
Clear and accurate product descriptions and images
Transparent pricing, including applicable taxes and shipping costs
All offers are subject to availability and may change without prior notice

5. Order Process
A contract is formed once your payment has been successfully processed.
You will receive an email confirmation of your order.
Payments are securely processed via trusted payment providers.
We reserve the right to cancel orders in cases of stock errors, suspected fraud, or pricing inaccuracies.

6. Right of Withdrawal
You have the right to withdraw from your purchase within 14 days.
To exercise this right, contact us via email and return the item unused and in its original packaging.
Refunds will be processed within 14 days after receiving the returned item.

7. Returns & Refunds
Return shipping costs are the responsibility of the customer unless the item is faulty.
Items must be unused, unworn, and in their original condition.
Refunds will be issued to the original payment method.

8. Pricing
All prices are listed in [STORE CURRENCY].
We reserve the right to correct pricing or listing errors without prior notice.
International customers are responsible for any applicable local taxes or customs duties.

9. Product Quality & Warranty
All products are provided in accordance with their descriptions and undergo quality checks.
Warranty applies only to manufacturing defects and does not cover misuse, wear, or improper care.
Any issues must be reported within 14 days of delivery.

10. Shipping & Delivery
Orders are shipped to the address provided at checkout.
We aim to deliver orders within 30 days unless otherwise specified.
In the event of delays, we will notify you. If delivery exceeds 30 days, you may cancel your order for a full refund.
If an item is unavailable, a suitable alternative may be offered.

11. Payments
Full payment is required at the time of purchase.
We accept major credit and debit cards, PayPal, and other secure payment methods.
Any payment discrepancies should be reported promptly.

12. Complaints & Support
Please contact us within 7 days if you experience any issues.
We aim to respond within 14 days.
Valid complaints may be resolved through a refund, repair, or replacement.

13. Dispute Resolution
We aim to resolve disputes fairly and efficiently. If necessary, disputes may be escalated to an independent mediator or relevant consumer authority.

14. Force Majeure
Dunmore Broome is not liable for delays or failures caused by events beyond our control, including but not limited to natural disasters, strikes, or service interruptions.

15. Governing Law
These Terms are governed by applicable law, unless local consumer protection laws provide more favorable provisions.

16. Changes to Terms
We may update these Terms from time to time. The latest version will always be available on our website. Please review them before placing a new order.