Shipping Policy
Dunmore Broome – Delivery Information
At Dunmore Broome, every order is handled with care to ensure it arrives safely and on time. We focus on secure packaging and reliable delivery so you can shop with confidence.
🚚 Delivery Options & Shipping Costs
Shipping costs are calculated at checkout based on your location and order weight:
Standard Delivery – ~4 working days
Express Delivery – ~3 working days
Priority Delivery – ~2 working days
Please note: Delivery times may vary depending on your location. Remote or non-mainland areas may have limited delivery options.
📦 Shipping & Order Weight
Orders up to 25kg
Shipped via trusted courier partners
Securely packaged to protect your items
Delivery date selection available at checkout
Orders over 25kg
Delivered via courier or pallet service (for bulk orders)
Requires access for larger delivery vehicles
Scheduled delivery may be arranged
📅 Delivery Schedule
Delivery Days: Monday to Friday
No Deliveries: Weekends and public holidays
Order Cut-Off Time:
Orders placed before 1 PM: Dispatched the same working day
Orders placed after 1 PM: Shipped the next working day
⚠️ Important Delivery Notes
Remote areas may incur additional delivery charges
Missed deliveries may result in additional fees
If your order arrives damaged, notify us within 48 hours with clear photos so we can assist promptly
📦 Track Your Order
Once your order has been dispatched, you will receive a tracking link via email or SMS so you can monitor your delivery every step of the way.
💬 Need Help?
If you have any questions or specific delivery requests, please contact us via our Contact page. Our team is ready to assist.
Free shipping throughout Australia
We ship throughout the Australia and surrounding areas using secure and trackable shipping methods. This ensures you receive the fastest and most reliable service. Free insured shipping is included for all orders within the Australia.
Pay securely
We offer secure payment methods through your local bank with MobilePay, Maestro, Visa, MasterCard, Amex, Apple Pay, Google Pay and Shop Pay.
Easy returns within 30 days
Didn't find what you were looking for? No problem! You can easily return or exchange your product at any time. We offer a 30-day return or exchange policy if you are not satisfied with your order for any reason.